WhatsApp appoints grievance officer for India
- In a drive to chain down the menace of fake news, WhatsApp has appointed a grievance officer for India. The company has updated their website that mentions that users can now flag concerns, including sinister messages.
- The Facebook-based company has appointed Komal Lahiri to the post. She is based out of the United States.
- The Settings option will give direct access to the support team and in case users want to escalate the issue, they can approach the Grievance Officer directly.
- The update came following the petition filed by the Supreme Court last month alleging that WhatsApp did not comply with tax and Indian laws.
- WhatsApp has also made a provision under the updated FAQs for law enforcement officials to reach out to the company. This comes in the wake of the apex court’s appeal to curb fake messages.